Privacy Policy
Vasantham Repair Center – How we collect, use, and protect your personal information.
Effective Date: 1 January 2026 | Last Updated: 1 January 2026
1. About This Policy
Vasantham Repair Center ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at vasanthamrepaircenter.com or contact us for home appliance repair services.
2. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Your name, mobile number, and preferred times (when provided through our booking form).
- Service Details: The appliance type, brand, and issue description you provide.
- Usage Data: Pages visited, browser type, IP address (collected automatically by web servers for security).
- Communication Records: WhatsApp messages or phone call records related to service bookings.
3. How We Use Your Information
We use your personal information solely to:
- Process and confirm your appliance repair booking.
- Contact you to schedule a technician visit in Salem.
- Send service updates relevant to your booking.
- Improve our website and service quality.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Security
We take reasonable precautions to protect your information. Form submissions are handled securely. We do not store credit card or payment information on our website.
5. Cookies
Our website may use basic session cookies to ensure proper functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to Google Maps and WhatsApp. These third-party services have their own privacy policies, and we are not responsible for their practices.
7. Data Retention
We retain service booking records for up to 2 years for quality assurance and warranty purposes. You may request deletion of your data by emailing us at service@vasanthamrepaircenter.com.
8. Your Rights
You have the right to request access, correction, or deletion of the personal data we hold about you by emailing us.
9. Brand Disclaimer
Vasantham Repair Center is an independent service center. All product names, logos, brands, and trademarks are the property of their respective owners and are used strictly for identification purposes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Vasantham Repair Center
Email: service@vasanthamrepaircenter.com
Phone: +91 98654 26880
Address: Salem, Tamil Nadu